Terms of service
OVERVIEW
Welcome to Cheena.Store. Throughout these Terms, the words “we,” “us,” “our,” and “Cheena.Store” refer to Cheena.Store and its operators. We provide this website, along with all related products, content, features, tools, and services, to deliver a convenient and secure online shopping experience. Our store operates using Shopify’s e-commerce platform, which helps us provide these services to our customers.
These Terms of Service, together with any policies referenced within them, explain the rules, rights, and responsibilities that apply when you access or use our website and services.
Please review these Terms carefully before using our Services. They contain important information regarding your legal rights, limitations of liability, and warranty disclaimers.
By accessing, browsing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these Terms or our Privacy Policy, you should not use our website or services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the legal age required in your place of residence. If you allow minors under your supervision to use our Services, you accept responsibility for their use.
To access certain features of our store, place orders, or create an account, you may be required to provide information such as your name, email address, billing details, payment information, and shipping address. You agree that all information submitted is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. Accounts may not be sold, transferred, rented, or assigned to another individual without our written approval.
SECTION 2 – PRODUCTS AND SERVICES
We strive to ensure that all products, descriptions, images, and information displayed on our website are accurate and up to date. However, actual product colors, sizes, and appearances may vary depending on your device, display settings, and viewing conditions.
We cannot guarantee that products will appear exactly as displayed on your screen or meet every individual expectation.
Product descriptions, specifications, availability, and pricing may be modified at any time without prior notice. We reserve the right to discontinue products or limit quantities available for purchase based on location, inventory, or other business considerations.
SECTION 3 – ORDERS
Submitting an order through our website constitutes an offer to purchase a product or service.
We reserve the right to accept, reject, modify, or cancel any order at our sole discretion. An order is considered accepted only after payment has been successfully processed and confirmation has been provided by Cheena.Store.
Customers should carefully review their order details before completing checkout. Once an order has been confirmed, cancellation requests may not always be possible.
If an order is declined, modified, or cancelled, we will attempt to notify you using the contact information provided during checkout.
All returns, exchanges, and refunds are governed by our Refund Policy.
By placing an order, you confirm that products purchased are intended for personal use and not for resale, redistribution, or export without authorization.
SECTION 4 – PRICING AND PAYMENTS
All prices displayed on our website are subject to change without prior notice.
The price charged for a product will be the price displayed at the time the order is placed and confirmed. Unless specifically stated otherwise, listed prices do not include shipping charges, customs duties, import fees, or applicable taxes.
Promotions, discount offers, and special pricing may be subject to separate terms and conditions. In the event of any conflict, promotional terms will take precedence over these Terms of Service.
You agree to provide complete, accurate, and up-to-date billing and payment information for all purchases made through our website.
By submitting payment information, you confirm that:
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You are authorized to use the selected payment method.
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All payment details provided are accurate.
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Payment obligations associated with your order will be honored.
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You agree to pay all applicable charges, taxes, and shipping fees associated with your purchase.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times provided on our website are estimates only and are not guaranteed.
Cheena.Store is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, transportation disruptions, or other circumstances beyond our reasonable control.
Ownership and risk of loss for products transfer to the customer once the order has been handed over to the shipping carrier for delivery.